MERCER INVESTOR CONTACT CENTRE
Want to contact Mercer? We’d love to hear from you. Here’s how to contact us:
Call 1300 728 928 Monday to Friday 8.30am to 5.30pm (AEST/AEDT) or email us at InvestorHelpAU@mercer.com.
IF YOU HAVE A COMPLAINT
Please see our Complaints Management Procedure for details of how to make a complaint, how complaints will be handled, complaint time limits and how to access the Australian Financial Complaints Authority if your complaint is not resolved.
Scams and fraud alert
Mercer has been made aware of sophisticated scams from fraudulent persons acting as Mercer employees and representing a fake investment product. Scammers are constantly evolving their tactics, so staying vigilant and informed is crucial. Your safety matters to us so please read more on steps you can take to protect yourself from fraudsters and scammers.